What can I do if I didn't receive any invoice?Updated 22 days ago

General information about your khadi invoice:

For the sake of the environment, we switched to paperless invoices a long time ago. Have you received your parcel? Then the invoice has been sent to you by email to the e-mail address with which you registered with us or which you gave you registered or the e-mail address you entered when you made your purchase. If you do not find the e-mail in your simply check your spam folder. Sometimes it can happen that the e-mail ends up there. Also, check other e-mail addresses that you may have given you entered when you placed your order.

If you can't find the invoice, feel free to email us at [email protected], and we will be happy to email you the invoice again.

Payment via "Invoice with Klarna":

You selected "Invoice with Klarna" when you placed your order and are wondering where your invoice is.

In this case, you will receive an invoice from us by email as a receipt. This is not a request for payment; it serves solely to inform you about your purchase.

The Invoice with the request for payment will be sent to you in a separate email from Klarna. Normally, the Klarna payment request arrives within one day by e-mail. e-mail within one day. If you do not find it in your email inbox after 2 - 3 days, please check your email inbox. Please check your spam folder.

Please transfer the total amount within 14 days to the account that is stated in your invoice email from Klarna . in your invoice email.