Account and order
What to do, if I cannot log in?
Please enter the required data here:. khadi Log In account. Use the same e-mail address and password with which you registered. Please note that they are case-sensitive. Do you know your e-mail address but have forgotten your password? Then simply en
What to do if I have forgotten my password?
You can reset your password yourself at any time. Simply enter here the email address you used to register:Reset password. After entering your password, you will receive an email from us with a link to reset it. If you do not find this email, please
What to do if I want to delete my customer account?
We're very sorry to hear, that you want to delete your account. You can e-mail us anytime at [email protected] and we will take care of it. We appreciate some feedback about the reason why you want to delete your account.
Where can I see all my orders?
You can easily view your orders and the status of your orders in your customer account on khadibeauty.com. Click on the small icon at the top (on the right side), which represents a person. If you would like to view past orders or if you are missing
I entered my address incorrectly when I placed my order. What can I do?
The best thing to do is to email us at [email protected] as soon as possible. If your package has not yet been sent, we can still update your address in our system. If you have already received a shipping notice, your package has already been sen
Who will assist me if I have some questions about my order?
Do you already know the order overview in your customer account? There you can see the current status of your order, your order number and much more: My orders. You don't have a customer account or have another question? Simply contact our customer s
What can I do if I didn't receive any invoice?
General information about your khadi invoice:. For the sake of the environment, we switched to paperless invoices a long time ago. Have you received your parcel? Then the invoice has been sent to you by email to the e-mail address with which you regi
How can I deactivate the newsletter?
We're sorry to hear, you no longer want to receive our newsletter. We look forward to your feedback on what we can improve. Of course you can unsubscribe from the newsletter. Please go to your last newsletter and click on "unsubscribe" at the bottom
Can I order from khadi as a guest without any registration?
Sure!. Simply place the items you want to purchase in the shopping cart and click on "Checkout". As soon as you are to enter your data, enter it and select the checkbox "order as a guest". No account will be created this way. However, you will also m