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I have not received my parcel, what can I do?Updated 6 months ago

If you have not received your parcel, you can track it using the tracking number. 

If the parcel is on its way back to khadi, it is worth checking the address details. Please send us an information of address changes. After receipt, the package will be sent to you again. 

If you have any further questions, you can send us an e-mail to [email protected]


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